Table finally arrived after a frustrating week of dealing with the shipping company. I got it moved to my workout room and there isn’t any instruction manual for assembly. I called the “5 Star Customer Support” number and it’s not valid, also didn’t get any response from the live chat on the website. Searched online for a user manual for this model and nothing comes up. So I’m sitting here with a lovely reformer table in my basement with no idea where to start to assemble it. Not impressed with this company.
I believe the customer rep I spoke with was Michael. He was super helpful in guiding me through my purchase. Shipping was around 10 days because it was shipping cross country. I would buy from Soulaura again.
Highlight of my quarantine! Great quality and great customer service
Amazing reformer! Shipping was fast, set up was super easy and the quality of the product exceeded my expectation. Soulaura was a great value with no shipping cost to me. I will definitely shop there again.
Had to deal with a 2 week backorder. I was notified immediatley and I am happy with the quality of the reformer